Refund policy

No returns
Because our creams are handmade personal-care products, we do not accept physical returns for hygiene and safety reasons. If you qualify for a refund under the terms below, you keep the jar — there is no need to send anything back.

Damaged or opened on arrival
Please inspect your order as soon as it arrives. If your jar arrives broken, leaking, or with a broken seal, contact us within 7 days at info@everydaytallow.com with a photo. We will issue a full refund and send a replacement at no cost to you.

Change of mind
We make a limited number of jars by hand each cycle, and each order is reserved from that batch. For this reason, we do not offer refunds for change of mind or cancelled orders once a purchase is placed.

Our quality guarantee
We stand fully behind the quality and craftsmanship of every jar. What we cannot guarantee are individual results, and we make no medical or treatment claims. Our creams are cosmetic products, not treatments for any skin condition.

Ingredient sensitivities
Please review our full ingredient list before ordering. Everyone's skin is different, and it is the customer's responsibility to check our ingredients for anything they know they react to. We recommend patch-testing a small amount before regular use. We cannot accept responsibility for individual sensitivities or reactions to ingredients disclosed on our label.

If the cream isn't for you
If you experience no reaction but simply don't love the cream, we understand — scent and texture are personal. While we're unable to offer a refund in this case, we genuinely want to hear from you. Your honest feedback shapes future batches. Reach us anytime at info@everydaytallow.com.

Refunds
Approved refunds (for damaged or defective jars) are issued to your original payment method within 10 business days. Your bank may take additional time to post it. If more than 15 business days have passed since approval, contact us at info@everydaytallow.com.